Last Updated: 27 May 2023
Welcome to Digital Horizon! This Privacy Policy describes how Digital Horizon (“we,” “our,” or “us”) collects, uses, shares, and protects personal information obtained from users (“you” or “your”) of our website [https://www.dh-kw.com/] (the “Site”) and related services. Your privacy is important to us, and we are committed to protecting your personal information. By using our Site and services, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, billing address, telephone number, and payment information when you voluntarily provide it to us during the registration, purchase, or account creation process.
1.2. Non-Personal Information: We may automatically collect non-personal information about your interactions with our Site and services, such as your IP address, browser type, device information, operating system, referring URLs, and usage patterns. This information helps us improve our Site, services, and enhance your overall experience.
- How We Use Your Information
2.1. Provide Services: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you regarding your purchases, shipping updates, and account-related information.
2.2. Improve User Experience: We analyze non-personal information to understand user preferences, diagnose technical issues, and improve the design, functionality, and content of our Site and services.
2.3. Marketing and Communication: With your consent, we may send you promotional offers, newsletters, and other marketing communications related to our products and services. You have the option to opt-out of such communications at any time.
2.4. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, and government requests, as well as to protect our rights, privacy, safety, or property, or that of our users or the public.
- Information Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to perform certain business-related functions, such as payment processing, order fulfillment, data analysis, marketing assistance, and customer support. These service providers are contractually obligated to handle your personal information securely and confidentially.
3.2. Business Transfers: If Digital Horizon undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our Site if such a transfer occurs and any changes to the privacy policy that result from it.
3.3. Legal Requirements: We may disclose your personal information when required by law or in response to valid legal processes, such as subpoenas, court orders, or government investigations.
- Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze user behavior, and provide targeted advertisements. You have the option to disable cookies through your browser settings, but please note that this may affect the functionality of our Site.
- Your Rights and Choices
You have the right to access, correct, update, and delete your personal information. You can also request a copy of your personal information we hold about you. To exercise these rights, or if you have any privacy-related